MORTGAGE & RENTAL ASSISTANCE | Can Boca Raton residents get financial assistance for rent and utilities?


Rent and Utilities Assistance Program

The Palm Beach County Community Services Department (CSD) announced the Coronavirus Aid, Relief, and Economic Security (CARES) Act Coronavirus Relief Fund Rent and Utilities Assistance Program will be offered to residents effective June 5.

The CARES Act Rent and Utilities Assistance Program provides one-time rental and/or utility assistance to eligible Palm Beach County residents who have experienced loss of income, reduction in hours, or unemployment as a result of the COVID-19 pandemic. The funds are for applicants who reside in apartments, houses, townhouses, or mobile homes.

To be eligible for this assistance program applicants must:

  • be a resident of Palm Beach County;     
  • provide documentation to prove loss of income, reduction in hours, or unemployment as a result of the COVID-19 pandemic;     
  • provide documentation to show they have applied or are receiving state or federal unemployment benefits;     
  • meet gross Area Median Income (AMI) limit not exceeding 140% AMI for the household;     
  • have a lease and other utilities in their name or a household member’s name;     
  • not have received any other financial assistance for rent and/or utilities for the period payment is requested;     
  • have less than $5,000 in liquid assets in checking, savings, and cash card balances

Assistance will be provided only for past due rents and/or utilities. The due dates must be after March 1, 2020 and before December 30, 2020.

Applications must be submitted through the CSD’s online portal. Apply at

CARES Mortgages Assistance Program

The Palm Beach County Department of Housing and Economic Sustainability announced the availability of $20,000,000 in CARES Act funding for temporary relief to homeowners for mortgage assistance starting Monday, June 29, 2020 and ending Friday, August 14, 2020.

CARES Act funding will provide assistance to income eligible households who are delinquent in their first mortgage and escrow payments (PITI). Additionally, funding may assist with late fees, attorney’s fees, condominium and homeowners’ association payments, special assessments, and other mortgage associated costs related to COVID-19.

Applicants must complete an online application by visiting the website at Monday, June 29, 2020 – Friday, August 14, 2020.  Applications will be accepted on a first come, first qualified, first served basis, subject to funding availability.  Applicants must meet the program requirements, at the time of application submittal, and must be able to provide: 

  1. proof of loss of income, reduction in hours, or unemployment as a result of the COVID-19 pandemic;
  2. copy of valid drivers’ license or state identification for applicant and co-applicant;
  3. copy of recent pay check stub for applicant and co-applicant (OR) a current completed verification of employment
  4. a completed YTD profit and loss statement (if self-employed);
  5. copy of recent social security, retirement and/or disability award letter for applicant and co-applicant;
  6. most recent mortgage payment statement showing proof of the applicant’s delinquency
    NOTE: Mortgage payments must have been current as of February 29, 2020. Individuals with forbearance and/or mortgage modification plan in place will be evaluated on a case-by-case basis, and 
  7. copy of homeowners’ / condominium association delinquent statement (if applicable).

To learn more view the Palm Beach County CARES Mortgage Assistance Program PDF or call 561-233-3600.

Visit to find the Mortgage Assistance Program in Creole, English and Spanish. There will also be "How to apply" videos uploaded in Creole and Spanish.

Other PBC Programs include:

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21. CITY | Is there a curfew in place for the City?
22. CITY | What if I have additional questions, comments or concerns?
23. FACIAL COVERINGS | Am I required to wear facial coverings?
24. MORTGAGE & RENTAL ASSISTANCE | Can Boca Raton residents get financial assistance for rent and utilities?
25. PARKING | Who do I contact about parking enforcement/ticket issues?
26. PARKS | Are parks open?
27. POLICE | Is the Police Department open?
28. POLICE | Is the Police Department doing VIN checks, car seat checks or fingerprinting?
29. POLICE | How do I get a copy of my police report?
30. TESTING | Where is the nearest COVID-19 testing site?
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32. TRI-RAIL | What is the current schedule for Tri-Rail?
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34. UTILITY | Does COVID-19 impact my water/wastewater?
35. UTILITY | How do I get my water turned off at the meter so I can do a repair?
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37. UTILITY | Who do I contact about my water bill?