UTILITY | I’m moving in/moving out, how do I get my water turned on/off?

Water services remain on during transfers. To set up or finalize an account, email Customer Service at CustomerServiceWater@myboca.us. Final/initial meter readings are initiated through that contact.

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1. STATE OF FLORIDA | What does Palm Beach County entering Phase 2, Step 1 mean?
2. STATE OF FLORIDA | Is the Governor's Stay at Home Order still in effect for our area?
3. PALM BEACH COUNTY | Is Palm Beach County's emergency order still in effect?
4. ALARM | Who do I contact about alarm registration?
5. BEACHES | Are beaches and beach parks open in Boca Raton?
6. BEACHES | Will my beach permit pass be extended?
7. BEACHES | Is the Dog Beach open?
8. BEACH & DOG PARK PERMITS | Can I purchase a beach or dog park permit?
9. BOATS | Is the Silver Palm Park boat ramp open?
10. BOATS | Is recreational boating permitted?
11. BUILDING | Is the City's Building Department still conducting inspections?
12. BUILDING | Is the City's Building Department open?
13. BUILDING | Can I drop off new permits at the City's Building Department drop box with plans?
14. BUILDING | How do I make payments to the Building Department?
15. BUSINESSES | What businesses are considered essential and allowed to operate? - May 26, 2020
16. BUSINESSES | My business was impacted by COVID-19, are there resources available?
17. BUSINESSES | How do I report a business that is not following State/County social distancing and mask mandates for COVID-19 safety?
18. CAMPS | Will the City still provide camp programs?
19. CHILDCARE | Is there financial assistance for childcare in Palm Beach County?
20. CITY COUNCIL | Are CRA, City Council Workshops and City Council meetings being held?
21. CITY | Is there a curfew in place for the City?
22. CITY | What if I have additional questions, comments or concerns?
23. FACIAL COVERINGS | Am I required to wear facial coverings?
24. MORTGAGE, RENTAL & FOOD ASSISTANCE | Can Boca Raton residents get financial assistance for food, rent and utilities?
25. PARKING | Who do I contact about parking enforcement/ticket issues?
26. PARKS | Are parks open?
27. POLICE | Is the Police Department open?
28. POLICE | Is the Police Department doing VIN checks, car seat checks or fingerprinting?
29. POLICE | How do I get a copy of my police report?
30. TESTING | Where is the nearest COVID-19 testing site?
31. TRI-RAIL | Is the City still operating its shuttle service from the Tri-Rail station through the Park at Broken Sound?
32. TRI-RAIL | What is the current schedule for Tri-Rail?
33. UNEMPLOYMENT | How can I apply for unemployment due to COVID-19?
34. UTILITY | Does COVID-19 impact my water/wastewater?
35. UTILITY | How do I get my water turned off at the meter so I can do a repair?
36. UTILITY | I’m moving in/moving out, how do I get my water turned on/off?
37. UTILITY | Who do I contact about my water bill?