What are Boca eHub Known Issues and Workarounds?

Known Issues are system issues identified in the Boca eHub software that the City is aware of. Workarounds are in place to manage these issues and allow users to successfully use the Boca eHub system. Visit the Known issues and Workarounds page for more information. 

Workarounds are temporary solutions, and our Boca eHub team continuously works to resolve these issues. We will inform the public of any changes via the Boca eHub Updates page. This page will be updated when issues get resolved and in the case of new issues being uncovered that Boca eHub users need to be aware of.

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1. When do I need to register and login to Boca eHub?
2. I don't see my confirmation email in my inbox. Where can I find it?
3. Why can't I see my existing permit case in my CSS Dashboard/"My Work" screen?
4. Why do I get a "Is this you?" message when I try to register an account?
5. How can I update my Boca eHub account information?
6. What are Boca eHub Known Issues and Workarounds?
7. Can I use any browser to login to the portal?
8. Why can't I find my address when I search for it?
9. What is the max MB size of files that can be accepted?
10. Where can I find invoices and make a payment?