Utility Services

Tap Talk: Drop 1. Water Conservation and Water Use

Understanding Water Conservation & Water Use

The City of Boca Raton as well as all areas of Palm Beach County have been experiencing an extremely dry period for the past three to four months. To put things into perspective - the precipitation for May in Palm Beach County is normally 4.91 inches, however this year the precipitation was only 0.61 inches (9th driest on record). Because of lack of rainfall, we at the Utility Services Department have seen an increase in water use of 25-35% because of the need to water lawns and landscapes. During times like this, irrigation can account for up to 70% of household water use. 

Recently, customers have been expressing concerns regarding their water use and have asked questions about our new and enhanced water bill format. To address these concerns, we have been working one-on-one with those customers to help them better understand our new bill format as well as their water use. Additionally, our team has preemptively reviewed current and historical meter readings and billing information for many accounts in areas where concerns are being raised. We are confident the meter reading and billing systems are accurately functioning. In fact, our team has found water use is in alignment with the same time last year and consistent with seasonal water use patterns.

As we continue to navigate this dry period together, we ask our customers to be mindful of their water use and help in our water conservation efforts. Learn more from Utility Services Director, Chris Helfrich by watching the video below and visit our Water Conservation page.

Faucet filling pitcher with water

Boil Water notices and other information relating to drinking water quality.

Water Quality Opens in new window

Pay your water bill, access your account, and understanding your water bill and meter.

Customer Care Team Opens in new window

Boca Raton water and wastewater plant

Where our water comes from and state-of-the-art treatment information.

Your Water and Wastewater

Ensuring safe, resilient, and sustainable services for the future through water and wastewater infrastructure neighborhood and other large projects.

iSip and Capital Improvements Projects

Utility workers installing pipes

All new construction, changes of use, and most renovations for residential and commercial projects must be evaluated and approved.

Under Construction

Sprinkler spraying water

Promoting water-saving practices and FAQs.

Water Conservation and Programs