New Residents

Welcome, Home!

Welcome to the City of Boca Raton. The City prides itself on providing the highest quality of services to its residents every day. In an attempt to make your transition easier, we have compiled some information and resources to help you settle into your new community. Learn about some of the things you should know as a new resident and explore the City's website for more information about City government services, programs, initiatives, projects, and more. 

If you should have any questions that are not covered on this page, please do not hesitate to call 561-393-7700. We're excited to have you in the best city to live, work, play and learn!

family walking together

About the City

Did you know that the City of Boca Raton was the birthplace of the personal computer? Did you also know that Boca Raton started as a tiny agricultural community? Boca Raton is full of rich history that has sculpted it into the thriving community it is today. Learn more about Boca Raton by visiting our About page or visit Boca Raton Historical Society for a deeper dive into our history. 

Note: Although you have a Boca Raton address, it doesn't necessarily mean you live in the City limits. Parts of Boca Raton are considered to be in unincorporated Palm Beach County and are serviced by the County. Check out the City limits map to see if you're within the City's boundaries.

City Services

Boca Raton is a true full-service City. That means we provide all of our local essential services to our residents. View the list of City services with contact information should you need further assistance or have additional questions. 

Utility ServicesMain: 561-338-7303 | Emergency: 561-338-7339 | Water Billing: 561-393-7750
To set up Utility Services in your new home, visit our online portal.
Sanitation ServicesMain: 561-416-3367
To set up Sanitation Services for your new home, call the number above.
Building DepartmentMain: 561-393-7930
For information about permits and inspections, click here.
Recreation ServicesMain: 561-393-7810
For information about programs, athletics, rentals, etc., click here.
Fire Rescue ServicesEmergency: 911 | Non-Emergency: 561-982-4000
Police ServicesEmergency: 911 | Non-Emergency: 561-368-6201

The City also has additional departments (listed below). These departments include a number of divisions that all work together to serve the residents of Boca Raton. 

In Case Of An Emergency...

The City of Boca Raton has a dedicated Emergency Management Division that oversees operations in an event of an emergency including hurricanes. If you're new to Florida, familiarize yourself with emergency plans and resources to ensure the safety of yourself, your family, and your property. 

Stay Connected

There are so many ways for you to stay updated on the latest information from the City:

  • My Boca App - Powered by SeeClickFix, the user-friendly interface provides a faster, at-your-fingertips tool to instantly report a concern to the City, see a real time map of all reported concerns, check beach conditions, pay your water bill, and discover things to do in Boca Raton. The app is currently available for download by searching “City of Boca Raton” in the app store. 
  • CivicReady Text Messaging Notifications - This text message notification software will help keep residents better informed. The mass notification system can quickly reach residents with alerts for City services, road closures, special events and more. 
  • City Connection Monthly Newsletter - Get monthly up-to-date information about official city news and events in the City of Boca Raton.
  • Social Media - Stay connected with the City on all our social media platforms.